Pure Creatine Monohydrate PRE ORDER

Refund & Returns Policy

For hygiene and safety reasons, we do not accept returns or exchanges on any items that have been opened, used, or tampered with.

Change of Mind

We do not offer refunds or exchanges for change of mind on any opened or used products.

If an item is unused, unopened, and in its original packaging, you may contact us within 7 days of purchase to discuss eligibility for a return or exchange. Approval is at the discretion of Aura Recovery Studio and requires proof of purchase.

Faulty or Incorrect Items

If your item arrives faulty, damaged, or incorrect, please notify us within 7 days of receiving your order. We will assess the issue and provide a remedy in line with Australian Consumer Law.

To assist us, please include:

• Proof of purchase

• A description of the issue

• Clear photographs where applicable

Non-Returnable Items

Returns or exchanges will not be accepted for:

• Any item that has been opened, used, or worn

• Items not in their original condition or packaging

• Damage caused by misuse, improper care, or normal wear and tear

Consumer Guarantees

This policy does not limit your rights under Australian Consumer Law, including guarantees for major failures.

Always read the label and health warnings. Follow the directions for use. If symptoms persist, talk to your health professional. Vitamins and minerals can only be of assistance if dietary intake is inadequate.

If you are pregnant, breastfeeding or have a thyroid condition, please consult a health professional before use.

* These statements have not been evaluated by the Food and Drug Administration. This product is not intended to diagnose, treat, cure or prevent any disease.